Order Status
Once your order has been shipped you will get an email sent to you with a tracking number. You can use that number to track your package through USPS tracking.
How Much Does Shipping Cost
FREE Shipping on ALL orders!
United States
- All items will be shipped via the United States Postal Service or UPS.
- Orders ship out the same or next business day unless purchased on a weekend then the order will ship out 1-2 days after being received.
If you have any questions or concerns about shipping please feel free to contact us.
International
- We're not shipping orders internationally at the moment but check back soon as we have plans to expand our operation to include international orders.
Return/Exchange Policy
Summary: If you are not 100% happy with any item for any reason, you can simply return for store credit or exchange it. *Gift cards are non-refundable*
Time Frame: Item must be exchanged within 14 days of product delivery. Apparel must be un-washed and free of smell, and supplements must have 80% or more of original amount in them.
Returns: Item(s) can be returned for store credit via digital gift card. We ask only that you cover the return shipping charges.
Exchanges: We will gladly accept size exchanges for apparel or variant flavor exchanges for supplements. We ask only that you cover the return shipping charges.
Return Address: 2767 W Republic Rd Suite 112, Springfield, Mo, 65807
The Process:
Email Jacob Klessens: jacob@phatmuscleproject.com
Please include a note with the following information:
Name, E-Mail, Order Number, Item(s), The Reason for Your return/exchange.
If exchanging apparel, please list the size that you would like to exchange for. If exchanging supplement flavors, please list the flavor that you would like to exchange for.
Order Status
Once your order has been shipped you will get an email sent to you with a tracking number. You can use that number to track your package through USPS tracking.
How Much Does Shipping Cost
FREE Shipping on ALL orders!
United States
- All items will be shipped via the United States Postal Service or UPS.
- Orders ship out the same or next business day unless purchased on a weekend then the order will ship out 1-2 days after being received.
If you have any questions or concerns about shipping please feel free to contact us.
International
- We're not shipping orders internationally at the moment but check back soon as we have plans to expand our operation to include international orders.
Return/Exchange Policy
Summary: If you are not 100% happy with any item for any reason, you can simply return for store credit or exchange it. *Gift cards are non-refundable*
Time Frame: Item must be exchanged within 14 days of product delivery. Apparel must be un-washed and free of smell, and supplements must have 80% or more of original amount in them.
Returns: Item(s) can be returned for store credit via digital gift card. We ask only that you cover the return shipping charges.
Exchanges: We will gladly accept size exchanges for apparel or variant flavor exchanges for supplements. We ask only that you cover the return shipping charges.
Return Address: 2767 W Republic Rd Suite 112, Springfield, Mo, 65807
The Process:
Email Jacob Klessens: jacob@phatmuscleproject.com
Please include a note with the following information:
Name, E-Mail, Order Number, Item(s), The Reason for Your return/exchange.
If exchanging apparel, please list the size that you would like to exchange for. If exchanging supplement flavors, please list the flavor that you would like to exchange for.
What is the Phat Muscle Project?
The PHAT Muscle Project is a family owned business created by John Gorman, Jay Gorman and Leslie Franklin. John and Leslie have spent years in the fitness community working with people of all shapes, sizes, genetics, builds, goals, desires, and dreams to achieve their BEST physique or potential. They realized that 99% of people who train in the gym are not genetically elite, and they are constantly striving to overcome odds to become their best version of themselves. The PHAT Muscle Project is a movement that salutes that 35 year old mom working to lose 30 lbs, or that skinny kid who has trouble putting on muscle, and yes even body builders who step on stage or elite athletes. We are ALL our own project to become our best, that's what being part of the PHAT Muscle Project signifies.
What type of payments do you accept?
At this time we are accepting both Paypal and all major credit cards including Visa, Mastercard, American Express, and Discover Card.
Where can I find information about shipping?
Please check out our shipping information here.
What is your return/exchange policy?
Please check out our exchange policy here.
Do you have a sizing chart?
For any specific sizing questions please feel free to contact us and we will do our best to help you out.
The size I want is out of stock, will it be restocked?
Yes, we do our best to keep everything in stock but occasionally we will sell out of specific sizes. If you'd like to be on a list to get notified when a new shipment arrives please contact us and we will make that happen!
